Please Help

[Merlyn]

right click on the tile image, choose COPY; then move over to your custom tab (selecting the appropriate sub-category tab), right click again and choose PASTE. Name the item. You're all set to use again.

[Debbie Green Sutherland]

So glad you’re up and running! Thanks for letting us know.

Happy New Year! Hoping 2023 is a great year for you!

[Barclay Stone]

Thankyou Debbie! I went back in and tried again and restarted my computer...and POOF! Its installed and working! So, not sure what I did incorrectly before, but I'm happy it's downloaded. I appreciate it.

[Debbie Green Sutherland]

Did you check your download folder?

Not sure why the error says it can’t install the app when Studio is not an app it is a software....

[Debbie Green Sutherland]

Hi Rachel,

I have cleared your licenses you’ll be able to activate Studio on two computers.

[Rachel Malak]

My computer updated and I needed to reinstall studio. When I try to log in it says limited licenses. Can someone please help me?

[Debbie Green Sutherland]

Merlyn, we removed the save to custom tab because we found it so much faster to just copy/paste.

Deborah, no new updates.

[Deborah Passi]

thanks for letting me know I'm not just missing that button somehow. Are there any updates or anything new I should know about?

[Merlyn]

Debbie - I know there was a reason why the Save to Custom button was deleted from the quick access tool bar but can't remember why? It's no longer listed on the pulldown menu for manual adding

[Deborah Passi]

Merlyn, thank you so much. I had no idea there was a video. I used your instructions and it worked perfectly.

[Debbie Green Sutherland]

Thanks Merlyn! Yes, Deborah it is so easy - you just copy and paste. Thanks for asking on the forum as it may help someone else at a later date.

[Merlyn]

Open your Custom Tab (left side of screen). Select the item you want to save from your workspace, right click > COPY. Move your cursor into the appropriate category under Custom, right click > PASTE

Watch the mini-clip here: https://www.youtube.com/watch?v=MDsYKtOVdDw but use the...

[Deborah Passi]

Hello. I am having difficulty saving to the custom tab. I cannot find the SAVE CUSTOM" button on the QA toolbar. any suggestions? thank you. Debbie

[Merlyn]

sorry, I assumed since you were using this app that you were on a mac.... I've been using the Microsoft snipping tool forever and find it works perfectly in conjunction with retrieving fabrics for Studio
Have you tried it? https://support.microsoft.com/en-us/...ing-tool-to-ca...

[Debbie Green Sutherland]

Hi Jennifer, I quickly logged into your account and clicked duck capture, then clicked region and I had the box that I could change the border to zero. Did you update your computer recently? It must have to do with your computer somehow.

Are you saying that you logged into two different...