Help with re-installing MM Program

[irene hurley]

I need some assistance, please. I had a security issue with my computer and therefore, I need to re-install my Minutes Matter program. How do I go about this?

[Anna Davis]

You just have to sign into your customer hub account where you will find your serial number along with the link to download and install your studio program.

[irene hurley]

Thanks, Anna. I tried that and I was unsuccessful. I will try again. Thanks!

[irene hurley]

No luck. It won't download

[irene hurley]

I tried that already. I will try again. Thank you!

[Debbie Green Sutherland]

I’m not sure how you’re getting that error message. I never heard of that. Studio is not an app, it is a software. Can you call HP?

[irene hurley]

Debbie, I re-booted and success! Thank you so much!

[Debbie Green Sutherland]

Yay! Rebooting is always my first line of defense. Thanks for letting us know. Have a great weekend.

Looks like we’re going to get a lot of snow on Sunday. ☃️❄️