Imoorting photos

[Susan Darling]

Hello, I have not used studio for awhile. I am having difficulty importing photos. I take the picture with my iphone, then upload to my desktop. Everything looks good. But when I import the photo it comes in upside down. I have even tried to rotate the photo before the upload and it still comes in upside down. Can some help me with this?? Thank you

[Linda Erlam]

I'd suggest starting by making sure you are holding your phone the right way. I know this sounds silly, but I made this mistake a LOT.
When shooting in landscape orientation, the shutter release ( the home button) must be on your right, and at the bottom when taking a portrait orientated image.

[Debbie Green Sutherland]

Thanks Linda for chiming in. You’re exactly right that’s what we usually tell people if they’re rotated sideways.

[Susan Darling]

Thank you for the tip. But I am taking pictures that way. I never use to have an issue. Is this a window 10 problem or an iphone problem?

[Debbie Green Sutherland]

Hi Susan, I haven’t heard a photos coming in upside down. I’ve heard of photos coming in sideways and people have to rotate them. Do an experiment with your phone and try taking them a different way. If they come in sideways we tell people to rotate them and save the photo with a slightly different name. Are you rotating the photos in Irfanview?