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It had been working just tine...but something changed with Drop Box...and now when I try to import photos from my Recent Places...I get the windows you see below in the attachments. I've tried a whole bunch of ways to do it, but nothing works. Can you help me?
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Hi SuElyn,
So sorry, I didn't see this post earlier. First, delete your Redirects and then reboot and add the Redirects again. Let me know if that works. 
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Hi Debbie, Hmmm...I'd be happy to do that, but don't have the slightest how to. Can you please list the steps as to where I need to go and what I need to click on. I'm not sure what my redirects are.Comment
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Hi SuElyn,
To delete your existing Folders/Redirects from the Microsoft Remote Desktop App - Open the app but don't connect, right-click or click the edit pencil and you'll see a tab called "Folders" click on each of your folders/redirect and then click the - in the bottom left corner to remove the existing folders. See screenshots.
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I was able to do what you showed me. After I logged off, I went back and added the same folders back in. I logged off and on again...and I am still not able to open my files. Was I not suppose to add the same folders that I deleted? If not, what folders should I have added. I'm really confused...and may need to schedule some over the phone or online help asap.Comment
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Yes, please call to schedule an appointment. 203-920-1265. I'm leaving for my client appointment at 10:45am. I'm not going to be able to show her a graphic...but maybe I can send her one..after we figure out what is wrong. I will be back at this number by 3pm.Comment
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