Recently started using windows 10

[Anna Davy]

Hello-
I just started using MM with Windows 10 and I discovered an issue. When I want to change the color of a shape to match the wall I usually can drag the eye dropper to pick up the wall color and it will add the color to shape but this is not currently working, or it seems to be intermittently working. I've never run into that before so Curious if that s a window 10 issue and if so how to I resolve?
Thanks

[Debbie Green Sutherland]

Hi Anna,

If you purchased a PC with a higher native resolution than 100% then the eyedropper tool does not work normally. Studio is programmed to have the font size set to 100% if it is higher than 100% the eyedropper will not work correctly.

One of our Studio users, Marie, did come up with a workaround by using two monitors. I have included a link to her post below
https://www.minutesmatterstudio.com/forum/forum/forums/studio-~-general-questions-exchange/23446-eyedropper-work-around-for-computers-not-at-100

[Marie Mouradian]

I hope the link above helps you, Anna.
It is a workaround for sure but it does work. Please let me know if I can talk you through it.

[Merlyn]

If you don't have two monitors, here's another workaround: Post # 4 - https://www.minutesmatterstudio.com/...3397#post23397

[Anna Davy]

Well that rather disappointing, I work on a laptop so a second monitor is pretty impossible. I don;t think this lap top is all that "high end" so how do I know what the font is set at??

[Debbie Green Sutherland]

Hi Anna, you can add a second monitor to a laptop I used to do it all the time with my laptop. There are several articles on the internet on accomplishing this task.

https://www.pcworld.com/article/2205...or_laptop.html

[Merlyn]

here's how to check your resolution setting which your can lower if it's too high and then change again when you're not using Studio: http://www.thewindowsclub.com/change...n-windows-10-2

[Anna Davy]

OK!!! thanks for all the info. The best work around I have now found is to change the font to 100%, its certainly not ideal (at that is some small font!!) but the least onerous when you are working on multiple projects. Thanks for all the feedback