Looks like you haven't logged in yet. You can email techsupport@minutesmatter.com if you're having trouble logging in. If this is your first visit be sure to check out the Resources & FAQ forum below.
I am trying to import a picture into Studio. The picture comes in sideways. What am I doing wrong? Have tried rotating the picture, have checked page layout.
You can't rotate a photo inside your Studio software. You can, however, rotate the photo in a photo editing software like Irfanview. Once you rotate the photo be sure to rename it and then import it into Studio.
Debbie, the photo is in the correct orientation when I look at it on my computer. Is there a reason it comes in sideways? Right, I edited and rotated in my folder, not studio.
Hi Gail, The only answer we can think of is when you took the photo the button on your phone was on the left instead of the right. Try to make sure when you take photos the Home button is one the right.
...and doesn't matter whether it is rotated 360 right or left, comes in correctly. I imported another pic of the same room without rotating ...on its side even though it is upright in my folder. Go figure.
If the photo comes in sideways in Studio, you have to open and save in a photo editing software and then it will open correctly in Studio. I agree it is strange.
The best way to fix this issue is to open in irfanview and resave. We don't know why but sometimes it will rotate wrong. To resave usually fixes the issue.
Comment