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Webinars ~ Sign In Problems
Make sure Java is current and installed on your computer:
http://www.java.com/en/download/index.jsp
If you encounter problems signing in to a live webinar:
Can't Hear?
No Confirmation Email? If you auto-registered and did not receive your webinar invitation via email please email immediately!)
(To use our live feed in Twitter, simply Tweet a question or comment and include #mmwebinar in your Tweet. To view other Tweets type #mmwebinar in the Search window.)
Before the webinar starts we also have live "Chat" on so we can quickly give you the link and you can be up and going. If the webinar has started we sometimes turn off live chat but before it starts we try to be there for you.
http://www.java.com/en/download/index.jsp
If you encounter problems signing in to a live webinar:
- read this: http://support.citrixonline.com/en_U...iles/GTW110001
- Call GoToWebinar Tech Support: (888) 259-8414
- Internet Explorer 9 can create a conflict with GTW: Solution: Tools > Internet Options > Security and un-check the box (enable protected mode).
- Login in FireFox browser, this browser has fewer problems when logging into a webinar
Can't Hear?
- Click on Phone icon OR, Click on VOIP (to use your computer's speakers )
- Make sure your sound is not muted
- Can't Hear? Need Help with Speakers?
No Confirmation Email? If you auto-registered and did not receive your webinar invitation via email please email immediately!)
or use Twitter hashtag #mmwebinar
(To use our live feed in Twitter, simply Tweet a question or comment and include #mmwebinar in your Tweet. To view other Tweets type #mmwebinar in the Search window.)
Before the webinar starts we also have live "Chat" on so we can quickly give you the link and you can be up and going. If the webinar has started we sometimes turn off live chat but before it starts we try to be there for you.
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