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  • How To's ~ sound

    HI I am trying to listen to a video on filing but there is no sound. The sound icon on the lower right corner has an x in it, how do I turn that on?
    thanks

  • #2
    Monica are you trying to watch a video online. Remember we have the sound turned off on the online accounts you have to watch videos on your computer.

    Comment


    • Debbie Green Sutherland
      Debbie Green Sutherland commented
      Editing a comment
      Hi Monica,

      Yes, watch all videos in CustomerHub on your iPad or second computer. That way the second device will serve as a second monitor. We restrict bandwidth on video viewing to keep our server running blasting fast.

  • #3
    Hi, I'm having the same trouble but I do not understand what to do exactly, sorry.
    I opened in Firefox. The login did not work for me either?

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    • Debbie Green Sutherland
      Debbie Green Sutherland commented
      Editing a comment
      Hi Madeline, Are you trying to listen to videos inside your Studio Online account? If so, try watching videos in CustomerHub or YouTube on a second device like a tablet like an iPad.

      What are you having trouble logging in to?

  • #4
    I have windows 10

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    • #5
      As an alternate method of viewing, many of the videos are available on YouTube. Watch them here https://www.youtube.com/results?sear...+matter+studio

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